Ticket Information
Our aim is to make your ticket purchasing experience as seamless as possible. Please read below for information on buying RWB tickets, refunds and exchanges, group rates, and more.
What You Need to Know
Buy with Confidence
The best way to purchase RWB tickets is directly through our official channels. This ensures your tickets are valid, supported, and eligible for all RWB exchange policies and customer service.
We are not affiliated with third-party ticket resellers, and tickets purchased elsewhere may not be valid or supported.
Ticket Pricing
We are committed to making ballet accessible to a wide range of audiences with:
- Select discounted pricing available for children, teens, and young adults
- Special pricing on select performances and events
- Group discounts available for eligible bookings
For the most up-to-date pricing, please refer to individual performance pages.
Ways to Save
Group Tickets (10+ people)
Groups of 10 or more qualify for savings on select performances:
- 25% off adult tickets in Sections A–D
- Automatically applied online when eligibility requirements are met
- Special group rates may be available for select matinee performances
For assistance with group bookings, contact our Box Office.
Access Pointe Program (18–34)
A dedicated program for younger audiences:
- Discounted tickets in select sections
- Early access to select performances
- Up to four tickets per account at the discounted rate
Receiving Your Tickets
We offer flexible ticket delivery options for your convenience:
- Mobile tickets are sent 5 days before the performance
- Physical tickets are mailed approximately 2 weeks in advance
- Box Office pickup is available starting 1 hour before showtime at the venue
Exchanges & Refunds
We understand plans change.
- Ticket exchanges are available for eligible purchases (subscriber benefits apply where applicable)
- All sales are final unless otherwise stated
- Refunds are not offered on tickets
If you need help with a change, our Box Office team is happy to assist.
Gift Certificates
Give the gift of dance.
RWB Gift Certificates are available in any amount and can be:
- Mailed or picked up
- Redeemed toward any performance or subscription
Know Before You Go
Make the most of your experience at the theatre:
- Arrive early to allow time for parking and entry
- Enjoy concessions, merchandise, and pre-show atmosphere in the lobby
- Please silence electronic devices during performances
- Photography and recording are not permitted during performances
Accessibility
We are committed to ensuring an inclusive and welcoming experience for all patrons.
Accessible seating, entrances, washrooms, and parking are available at our performance venues. Please contact the Box Office in advance for assistance or accommodation requests.
Important Information
- Tickets should only be purchased through official RWB channels
- Prices and availability are subject to change
- Late seating is at the discretion of house management
- Program details and casting are subject to change without notice
Need Help?
Our Box Office team is here to support you. Call us at: 204-956-2792 or email below.